Support

Write to us

[email protected]

To help you quickly, include your phone model, your iOS version and, if possible, a screenshot.

I am not getting notifications

• On iPhone: Settings → Notifications → Garamio, and make sure they are allowed.
• Check Focus modes: they can hide notifications.
• For critical documents (RCA, ITP, rovinietă) you get an email anyway at 7 days and on the expiry day; for the rest, the email comes when the push notification could not be delivered.

Scanning tips

• Photograph the document on a flat surface in good light.
• Fit the whole document in the frame, without glare or shadows.
• Check the filled-in details before saving.

Family invites

An invite code looks like XXXX-XXXX-XXXX and is valid for 7 days. Send it to the person you invite; they enter it in the app or open the link they receive.

Restore Premium

If you bought Premium and do not see it: Settings → Premium → Restore purchases (in the Romanian app: Setări → Premium → Restaurează achizițiile). Use the same Apple or Google account you bought with.

Deleting your account

In the app: Settings → Data & privacy → Delete account (in the Romanian app: Setări → Date & confidențialitate → Șterge contul). This removes the account, cars, documents and files; a car you hand over to a co-owner stays with them. It cannot be undone. If you have a subscription, cancel it separately in the App Store or Google Play.

If you cannot get into the app, write to us from your account email and we will help.

Exporting your data

With Premium, export your car's history from Garage → Export history (PDF) (in the Romanian app: Garaj → Exportă istoricul (PDF)), and costs as CSV. Without Premium, write to [email protected] and we will send you a copy of your data.